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Will it hurt?
We do everything we can to minimize any discomfort you may have. We will also tell you when we expect your discomfort to become something more. Rest assured that we will give you analgesics and/or pain pills if necessary to be sure your discomfort is minimal. When it comes to injections, we place a topical gel first, let it sit for 2 minutes, then Dr. Richmond injects a small amount to begin the numbing process. Then he will place the final injection making the process very comfortable. back to top
Can I make payments?
We accept Visa, Master Card, Discover, Cash and Checks. Our financing through Care Credit. They pay us and you make monthly payments to them. You will be given an estimate before each visit as well as an opportunity to speak with a member of our business staff regarding your financial options. back to top
How long will I be numb?
Variable factors include your age, your metabolism and if it is the upper or lower arch. Generally, the upper arch stays numb for 1-2 hours. The lower arch, 2-4 hours. back to top
Do you take emergencies?
Yes. We recognize that emergency situations do occur and will see you as quickly as possible. If you call early in the morning, you should be able to be seen the same day. back to top
How much is it going to cost?
This depends on many factors, primarily what service is provided and whether or not you have insurance. We will give you an estimate before each visit based on the information you provide. back to top
Do you use silver filling material?
No. I have chosen to use only the tooth colored composite filling material. Although silver, also known as amalgam, has been in use for many years, there has been some controversy about its use due to the mercury included in its make up. After much research, I have made the decision not to use amalgam in my practice. I have provided links so that you can read about both sides of the issue and make your own decision. back to top
Are you accepting new patients?
Yes, we are! Call for an appointment. back to top
How soon can I be seen for a cleaning?
We can usually see you within 2 weeks. If we do not have an opening, we can place you on our priority list for the first available appointment. back to top
Do you give everyone a fluoride treatment?
Not everyone. Fluoride is present in toothpaste, city water, tea, and in many other sources, so for most people, additional fluoride is not necessary, even for children. Exceptions would be those people with dry mouth, (caused by many medications), those whose personal habits (drinking soda, sweet tea, candy etc.) make them prone to cavities, and those people with very sensitive teeth. My recommendation is that fluoride is dispensed on a case by case basis.
Can anything be done about tetracycline stains?
Yes, recent advances in whitening procedures has given us a great tool for whitening teeth, even tetracycline stained teeth. Be sure to ask a staff member about the Sapphire Whitening System.
How soon can I eat or drink after a procedure?
It depends on what service was performed. After a filling, as soon as the numbness wears off you can eat. Drinking is ok right away, just be careful that you don't drool. After an extraction, drinking is ok but NOT through a straw. Eating is ok after the numbness wears off and soft, non- spicy foods are best for a couple of days.
Why does a root canal treated tooth need a crown?
Once a tooth has had a root canal it is no longer vital, which means it does not "feel" like it used to. You cannot tell that it is being overloaded, especially in a high chewing (molar) area. That means that you can chew something very hard on it and it will not hurt or send you a signal that it is overloaded. That makes it more susceptible to breakage. We will frequently recommend a crown to cover and protect such a tooth.
If I have to cancel an appointment, will I be charged?
Usually not, yet it depends on the circumstances. We do appreciate 48 hours notice if you cannot keep an appointment. By letting us know well ahead of time, we will be able to make that time available to another patient. If you cancel an appointment and we cannot reschedule you quickly, we will be happy to place you on our priority list for the first available opening. back to top
What kind of options do I have for restoring my teeth?
There are many options available for restoring teeth, fillings, crowns, veneers, bridges, partial dentures and more. It mainly depends on what your long term goals are for your teeth. We will be happy to discuss your options with you. Please go to the "Services" section of this web site to see what services we offer. back to top
Do I need to make an appointment or can I just walk in?
We see our patients by appointment . We ask that you call in advance so that we may reserve a time just for you. We make it a priority to see our patients on time and ask that you extend the same courtesy to us. back to top
What should I do if I have a bad odor or taste in my mouth?
Mouth odors and bad tastes can come from digestive problems, sinus drainage and lung diseases, as well as from teeth and gums. An examination can rule out to rule out any mouth issues, especially if it has been some time since you've had your teeth cleaned and examined. Mouth washes and rinses only mask underlying issues, an examination is the best way to find out what may really be going on. back to top
Can I get my teeth cleaned without the dentist examining me?
Generally, no. Dr. Richmond examines each and every patient seen. His exam includes your teeth, gums, an oral cancer check as well as the outer facial area, head and neck. Would you really feel comfortable passing up that exam? back to top